Privacy Policy

Last updated: 3 July 2026

Sadguru Oil ("we", "us") respects your privacy and is committed to protecting your personal data in line with the Digital Personal Data Protection Act, 2023 (DPDP Act) and other applicable Indian laws. This policy explains what we collect, why, and your rights.

1. Information We Collect

- Your name, phone number and email address

- Your delivery and billing address and pincode

- Your order history and preferences

- Payment metadata such as a transaction reference and payment status

We do not collect or store your card number, CVV, UPI PIN or bank credentials — these are handled directly and securely by our payment partner, Razorpay.

2. Why We Collect It

We collect your data only for specific, lawful purposes: to process and fulfil your orders, arrange delivery, provide customer support, send order and shipping updates, and — only with your consent — occasional offers. We rely on your consent, which you may withdraw at any time.

3. How We Use Your Data

- To process payments and confirm orders

- To pack, ship and deliver your products

- To respond to your questions and support requests

- To send transactional messages such as order and shipping updates

- For optional marketing, which you can opt out of at any time

4. Sharing With Third Parties

We share only the minimum data necessary with trusted service providers:

- Razorpay — to securely process your payment

- Shiprocket and Amazon Shipping — to deliver your order (name, address, phone)

- Government or legal authorities where required by law

We do not sell your personal data to advertisers or any other third party.

5. Cookies

Our website uses essential cookies and local storage to keep your cart and preferences working, and may use basic analytics to improve the site. You can control cookies through your browser settings.

6. Data Retention

We retain your order and contact information only for as long as needed to fulfil orders, comply with tax and legal obligations, and resolve disputes. You may request deletion at any time.

7. Your Rights

Under the DPDP Act you have the right to access, correct and request deletion of your personal data, and to withdraw consent. To exercise these rights, email us at sadgurucoconutoill@gmail.com.

8. Grievance Redressal

If you have any concern about how your data is handled, you may contact our Grievance Officer:

Grievance Officer, Sadguru Oil
Email: sadgurucoconutoill@gmail.com
Phone: +91 81973 79776
Address: Ballamanja, Machina Post, Belthangady Tq, Dakshina Kannada, Karnataka - 574224

9. Children's Privacy

Our products and website are intended for adults. We do not knowingly collect personal data from children. If you believe a child has provided us data, please contact us and we will delete it.

10. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always appear on this page with a revised "Last updated" date.